FAQ

Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts. Always refer to the user manual for specific maintenance schedules and instructions.

First, check the power supply and connections. Ensure the laser tube and cooling system are functioning properly. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team.

Our laser engraving machines range from $1,500 to $10,000, depending on the model, power, and additional features. Please visit our website or contact our sales team for detailed pricing information.

Delivery typically takes 5-10 business days within the continental US. International shipping may take longer, depending on the destination and customs clearance.

Our standard warranty covers manufacturing defects and includes parts and labor for one year. Extended warranty options are available for purchase. Please review the warranty terms on our website for more details.

Our machines vary in specifications, but common features include laser power ranging from 40W to 150W, engraving areas from 12×8 inches to 40×28 inches, and compatibility with software like LightBurn and RDWorks. Visit our product pages for detailed specs.

Yes, certain components like the laser tube, controller, or software can be upgraded. Contact our support team for guidance on compatible upgrades and installation instructions.

Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Additionally, our customer support team is available to assist with any questions.

Our machines are compatible with popular software like LightBurn, RDWorks, and LaserGRBL. These programs allow for precise control over engraving and cutting tasks.